pv66's Privacy Policy
Your personal information is completely safe with us — this policy clearly describes how we collect, store, and use your data.
This Privacy Policy applies to all registered members and visitors using the pv66 platform. By using our services, you are agreeing to the terms of this policy. Please read the full document carefully.
1. Introduction & Purpose
pv66 is a safe and reliable online gaming platform for players in Bangladesh. We believe that protecting the privacy of our users' personal information is a fundamental responsibility. The purpose of this Privacy Policy is to clearly inform you about what types of information we collect, how that information is stored and processed, and for what purposes it is used.
The information you provide on our platform is stored with the highest level of security. Using SSL encryption technology, we ensure that your data cannot reach any unauthorized third party. pv66 is always operated on the principles of fair play and transparency.
2. Information We Collect
We collect various types of information in order to provide our services. This information falls into two main categories — information you provide directly and information collected automatically.
2.1 Personal Information Provided Directly
When you create or manage an account on our platform, we may collect the following information:
- Full name and date of birth
- Email address and mobile number
- Identity document details (for identity verification)
- Information related to payment methods (bKash, Nagad, Rocket)
- Account preferences and settings
2.2 Automatically Collected Information
When you browse our website or use our services, the following information may be recorded automatically:
- IP address and device identity
- Browser type and operating system
- Time and duration of website visits
- Pages visited and navigation patterns
- Cookie and session data
2.3 Transaction-Related Information
Records of every deposit and withdrawal transaction are stored securely in our system. This information is primarily used to ensure financial accountability, prevent fraudulent activity, and display transaction history at your request.
3. Purpose of Using Information
We use your information only for specific and legitimate purposes. Any use of your information is conducted within the limits described in this policy.
3.1 Service Operation & Improvement
- Making account creation and management easier
- Processing deposit and withdrawal transactions
- Personalizing the gaming experience
- Improving platform functionality and performance
3.2 Security & Verification
- Identity verification and age confirmation (21+ policy)
- Preventing unauthorized access and fraud
- Complying with Anti-Money Laundering (AML) regulations
- Detecting and preventing multiple accounts
3.3 Communication & Support
- Providing customer service and resolving issues
- Sending important account-related notifications
- Informing you about platform updates and changes
- Providing responsible gaming information and support
4. Data Storage & Security
pv66 applies industry-standard technical and organizational measures to protect your personal information. Our security framework operates at the following levels:
4.1 Technical Security
All data exchanged between our servers and website is protected by SSL (Secure Sockets Layer) encryption. This means every piece of information traveling between your browser and our servers is encrypted and cannot be read by any third party.
4.2 Access Control
Access to your personal information is limited to only those staff members for whom it is essential to carry out their professional duties. All staff are bound by strict confidentiality agreements and are kept informed of data protection best practices through regular training.
4.3 Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Information required to meet legal obligations, resolve disputes, and enforce our agreements will be retained for the necessary period.
5. Third Parties & Cookie Policy
5.1 Sharing Information with Third Parties
pv66 never sells your personal information or transfers it commercially to third parties. However, information may be shared in specific circumstances in order to deliver effective services:
- Payment Processors: Mobile banking service providers such as bKash, Nagad, and Rocket may receive the minimum information necessary to complete transactions.
- Technology Partners: Technology service providers involved in operating and maintaining our platform may process information on a limited basis.
- Legal Obligations: Information may be provided in response to a court order or a lawful request from a competent authority.
All of the above third parties are bound by confidentiality agreements with us and may use information only for specified purposes.
5.2 Use of Cookies
Our website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help us improve the quality of our services. We use the following types of cookies:
- Essential Cookies: Essential for managing login sessions and security.
- Functional Cookies: For remembering your preferences and settings.
- Analytics Cookies: For understanding platform usage patterns and improving services.
You can control cookies through your browser settings. However, disabling certain cookies may limit some functionality of the platform.
6. Your Rights & Controls
We believe every user should have full control over their own information. You have the following rights regarding your account on pv66:
6.1 Data Access & Correction
You can contact us at any time to view the information stored about you or to request the correction of any inaccurate information. Ensuring accurate information is a shared responsibility.
6.2 Request for Data Deletion
You may request to close your account and delete your personal information. Please note, however, that we are required to retain certain information for a specified period in order to comply with legal obligations and financial regulatory rules.
6.3 Opt Out of Marketing Communications
If you do not wish to receive our promotional messages or notifications, you can change this preference at any time by contacting our support team. However, essential notifications related to account management will always be sent.
6.4 Data Portability
You have the right to receive a copy of your own data. To make this request, contact our support team and we will provide your information in a structured format within the designated timeframe.
7. Protection of Minors
pv66 is a 21+ platform — for those aged 21 or above only. We do not knowingly collect any information from minors or allow them to use our services. Age verification is an essential part of our registration process.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information. If a parent or guardian suspects their child is using our platform, please notify our support team immediately.
8. Changes to the Policy
We may review and update this Privacy Policy from time to time. If any significant changes are made, we will update the "Last Updated" date at the top of this page.
For important changes, we will send a notification to your registered email or mobile number. Your continued use of our platform after any changes will be considered as your acceptance of the updated policy.
We recommend that you visit this page regularly to stay informed about the latest information. You are also advised to read our Terms & Conditions and Responsible Gaming guidelines.
9. Our Commitment & Contact
pv66 is committed to the highest level of transparency and accountability to its users. We will never sell your information to third parties without your permission, reveal your identity to others, or misuse your data.
Our security team is dedicated to protecting your account and information 24 hours a day, 7 days a week. In the event of any data breach, we will notify affected users within the designated timeframe.
If you have any questions, concerns, or requests regarding this Privacy Policy, our support team is always here for you.
Privacy Contact
Live Chat — Available 24/7
Support is available in both Bengali and English.